FAQ

Welcome offer

• How much do I still have to wager?
• Why can I not withdraw my own money?
• How can I cancel my welcome bonus?
• Which games can I play with my bonus?
• Which slots do not turnover my bonus?
• Why didn't I get the welcome offer?

Deposits & Withdrawals

• Which deposit methods are available?
• Which withdrawal methods are available?
• How do I change my Swish number?
• Why do initiated deposits affect my deposit limit?
• I didn't get my deposit, what happened?
• How can I make a withdrawal?

See all 7 articles

Gaming Account

• I haven't received my sms verification code, what can I do?
• How do I close my account?
• Providing proof of financial status
• Why are you asking me to prove how I finance my gaming?

Responsible Gaming

• Can I expedite a limit increase?
• Can I check how close I am to my limits?
• What is a loss limit?
• What is a loss limit?
• What is a deposit limit?
• Can I cancel a category freeze?

See all 10 articles

Slots

• My game is stuck, what can I do?
• What is Return To Player (RTP) and how do I find it?
• Where do I find the rules for a specific game?

Technical Information

• How to clear cache and cookies
• Supported operating systems and browsers